Legal
Privacy Policy
Last updated: May 2026
1. Introduction
Masin AI ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit masin.ai or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact information (name, email address, phone number) provided via our contact forms.
- Usage data including pages visited, time spent, and browser/device information.
- Communications you send to us, including support requests and demo bookings.
- Information necessary to provide our AI-powered services.
3. How We Use Your Information
We use collected information to:
- Respond to enquiries and provide requested services.
- Improve our platform and user experience.
- Send relevant communications about Masin AI (you may opt out at any time).
- Comply with applicable legal obligations.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, strict access controls, and continuous monitoring to protect your data. We do not sell your personal information to third parties.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences.
6. Third-Party Services
Our website uses HubSpot for contact form management and Vercel Analytics for anonymous usage analytics. These services have their own privacy policies governing data use.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete or restrict processing of your personal data. To exercise these rights, please contact us at info@masin.ai.
8. Contact Us
For any privacy-related questions, please reach out via our contact page or email info@masin.ai.